Built for Furniture & Mattress Retailers
Capture More Opportunity. Recover More Sales. Grow Your Store.
MFF connects customer capture, sales follow-up, VoiceAI, visual selling and sales recovery in one purpose-built growth system—so more opportunities become store traffic, conversations and sales.
One connected system. Clearer follow-up. More control over every sales opportunity.
24/7
Marketing, automation, and growth.
MFF VoiceAI
Answer incoming calls when your team is busy or the store is closed.
Handle common questions and give customers a helpful first response.
Capture customer information so valuable opportunities do not disappear.
Move callers toward the next step with a clear path to your sales team.
Where MFF Creates More Sales
Close the Gaps That Cost Your Store Revenue.
Most stores do not need more disconnected software. They need a stronger process from the first customer response through the final follow-up.
Generate More Qualified Leads
Capture customer details, product interest and source information from calls, forms, advertising and store activity.
Make Every Opportunity Someone’s Responsibility
Capture customer details, product interest and source information from calls, forms, advertising and store activity.
Bring Unsold Shoppers Back
Capture customer details, product interest and source information from calls, forms, advertising and store activity.
MFF connects the entire process: attract, engage, capture, follow up, convert, recover, measure and grow.
10 Ways MFF Helps Your Store Grow
One Connected System. More Ways to Protect the Sale.
MFF VoiceAI and Advertising Management are two powerful parts of a broader system designed to capture, organize and recover more revenue.
01
MFF VoiceAI
Answers calls, handles common questions, captures customer information and helps move callers toward the next step—even when your store is busy or closed.
02
MFF Advertising Management
Brings your advertising, offer, customer response and follow-up together under one coordinated service built around your store and sales goals.
03
Lead Capture & Fast Response
Captures new opportunities from your digital channels and begins the response process quickly, before an interested shopper moves on.
04
Automated Customer Follow-Up
Keeps calls, texts, emails and next steps moving without depending on your team to remember every customer or manually manage every follow-up.
05
Unsold Shopper Recovery
Reconnects with customers who visited, called or inquired but did not purchase, creating more opportunities to bring them back and earn the sale.
06
Past-Customer Reactivation
Uses the customer information you already own to create new conversations, promote timely offers and generate repeat traffic and sales.
07
Sales Pipeline & Lead Ownership
Shows who owns each opportunity, where the customer is in the sales process and which follow-up actions still need attention.
08
Review & Reputation Follow-Up
Builds review requests and customer-experience follow-up into your process so you can strengthen your reputation and identify service issues sooner.
09
YourDesignFlow Visual Selling Tools
Helps shoppers picture furniture in their own room, explore available options and share their information—giving your team a more engaging way to capture interest.
10
Built for Furniture & Mattress Retail
Connects customer response, lead organization, follow-up, advertising support and sales recovery in one practical growth system designed for your industry.
How the System Connects
From First Contact to Final Outcome.
Use the parts your store needs now, then expand as your growth process becomes stronger.
MFF ADVERTISING
Attract measurable opportunities.
YOURDESIGNFLOW
Engage shoppers visually.
MYFURNITUREFLOW
Capture, follow up, convert and retain.
FURNITUREFLOW RECOVERY
Accelerate, liquidate or recover.
ATTRACT → ENGAGE → CAPTURE → FOLLOW UP → CONVERT → RECOVER → MEASURE → GROW
Before We Recommend More Marketing, We Find the Gaps
See Where Your Store May Be Losing Opportunity.
The complimentary MFF Growth Assessment reviews the most important parts of your customer-growth process and identifies the areas that need the most attention.
Lead Management
Lead Management
Sales Follow-Up
Review Process
Unsold Follow-Up
Past-Customer Reactivation
Sales Accountability
Marketing Tracking
Business Visibility
Customer Retention
Buy the Right MFF System
Choose Your Starting Point.
Each plan shows exactly what your store receives. Choose a plan online, confirm the setup and receive a secure checkout and onboarding link.
MFF Customer Capture
$499 / month
Best for stores that need a dependable way to capture and organize customer opportunities.
Customer and lead capture
Salesperson ownership
Product-interest tracking
Opportunity organization
Basic follow-up structure
Pipeline visibility
Self-start onboarding: $0.
Optional guided onboarding: $499.
MOST COMPLETE
MFF Sales Growth System
$799 / month
Best for stores that want a complete managed follow-up, recovery and sales-visibility system.
Everything in Customer Capture
Automated customer follow-up
Unsold-shopper and quote recovery
Past-customer reactivation
Review follow-up
Sales accountability and owner visibility
Voice AI — includes 500 minutes/month, then $0.34/minute
Onboarding fee: confirmed before checkout.
The fee is based on the number of locations, data, integrations and implementation support required.
Your monthly plan, onboarding scope and approved add-ons are confirmed before checkout. No payment is collected by this preview page.
Included in Your Selected Plan
Access to the listed MFF system features, the selected level of follow-up support and the agreed implementation scope. The Sales Growth System plan also includes MFF Voice AI with 500 minutes per month.
Separate Unless Added in Writing
MFF Voice AI on the Customer Capture plan, MFF Managed Advertising, advertising spend, printing, travel, usage-based technology and third-party expenses. On the Sales Growth System plan, Voice AI includes 500 minutes per billing period; additional minutes are billed at $0.34 per minute.
Add MFF Managed Advertising
Furniture-focused advertising connected to MFF follow-up. Advertising spend is paid separately to the advertising platforms.
What Happens After You Choose
A Clear Path From Decision to Launch.
01
Choose a Plan
Select Customer Capture or the complete Sales Growth System.
02
Confirm Your Setup
We confirm locations, data, integrations, onboarding and approved add-ons.
03
Complete Checkout
See what is working through clearer reporting, performance tracking, and practical growth guidance.
04
Launch MFF
Your onboarding path begins and the agreed system is prepared for your store.
Before You Buy
Common Questions, Clear Answers.
Is advertising included in the monthly plan?
No. MFF Managed Advertising is an optional service, and your advertising budget is paid separately to the advertising platforms.
Is MFF VoiceAI included automatically?
MFF VoiceAI is available as part of a recommended configuration. It is priced separately unless your written order specifically includes it.
What does onboarding cover?
Onboarding can include system setup, data preparation, integrations and implementation support. The $499 Customer Capture plan offers $0 self-start onboarding or optional $499 guided onboarding. Sales Growth System onboarding is scoped before payment.
Does MFF replace my point-of-sale system?
MFF is a customer-capture, follow-up and sales-growth system. Any connection to your existing systems is confirmed during setup.
Are results guaranteed?
No marketing or sales system can guarantee results. MFF provides the process, visibility and follow-up structure; results depend on execution, market conditions, offer and sales performance.
Capture More Opportunity.
Recover More Revenue.
Choose your MFF plan or start with a complimentary Growth Assessment.
The Complete Furniture Growth Platform
1-833-659-FLOW | [email protected] | myfurnitureflow.com
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